Business School Request for Informal Resolution for Academic Decisions

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Process

Under the Appeals Rule, students have the right to appeal any academic decision, including marks and grades.  We have a process in place to assist in getting your request reviewed and responded to, with details on why your assessment was marked in the way it was.

Start by reviewing the feedback in detail or, if it is an exam, look out for a Canvas announcement about how to review your exam. Exam reviews might be at the cohort level (with the exam submissions being made available to all students simultaneously) or may be by appointment. In either case, you will be able to review the paper and any marks or annotations left behind by your marker.

Once you have seen the paper, you should have an idea as to an area where your performance didn't meet your marker's expectations. If you are still unsure or feel that you ought to have received more marks, the next stage is to submit an informal resolution. Note that you do not have to have seen your exam, but it will help you craft a more informed appeal if you are referencing specific questions where you think you should have received more marks.

If your request is for feedback only, contact your unit of study coordinator letting them know that you'd like more feedback. Be clear that you're not appealing the mark but rather looking to get a better understanding of how to improve.
Complete the form below. Please record all the information in this request as fully as you can (and attach any supporting documentation), as this will be used by your coordinator to respond to your request. If your submission is lacking key details or academic grounds your informal appeal may be rejected, which will cause delays in resolving your matter.

Under Section 2.1.1(a) of the University of Sydney (Student Academic Appeals) Rule 2021 requests for resolution must be initiated within 15 working days of the release of the assessment mark. The exception is in the case of a final exam where the 15 working days starts from the release of the result or the opportunity to see the exam (whichever occurs later). Requests lodged outside of this timeframe may not be considered although, in extenuating circumstances where it can be demonstrated it was impossible to comply with the deadline, the relevant Associate Dean may use their discretion to accept a late appeal.

Requests for resolutions are lodged online, therefore students do not need to be present in the country to submit a request. Being overseas does not constitute a valid reason for late submission. 

If you wish to submit a late appeal, please contact business.academicappeals@sydney.edu.au, outlining the circumstances of your late submission – that is, why you were unable to submit your appeal within the required time frame.

Should the appeal relate to a group assessment, all members of the group must consent to the informal resolution. All group members must be listed in the below form. The request should only be submitted once.
Once you have submitted the request you will receive an automated email acknowledging receipt. This lodgment advice will also give you a tracking number that will be used for any correspondence.
You should receive an outcome within ten working days.
The outcome is an email to your university email address. When you receive a response regarding your informal appeal, you will be told if it is upheld or declined. If the appeal is upheld it means that the coordinator has reviewed your concerns and made an adjustment to the mark or grade for that assessment. If the appeal is declined it means that the coordinator or a second marker has reviewed your concerns and, informed by that review, decided that no changes will be made to the mark. In either case the coordinator has made their decision based on their academic judgment Following this, your informal resolution request will be closed by the Business School.

As a normal part of every review, the coordinator will ensure that the assessment was double marked (if appropriate to do so), that the marks were tallied correctly, and that it was marked against the criteria. On top of this the coordinator will respond directly to your specific concerns.

If you are still dissatisfied with the outcome you may proceed to the application for review.  You must submit the request for review within 20 working days of receiving the informal resolution outcome.

Students may wish to contact SRC or SUPRA for assistance with appeals and/or this form.
Student Details
Valid first name is required.
Valid last name is required.
A University email address is required.
Valid Student ID number (9 digits) is required.
Does this relate to a group assessment?
Please advise if this relates to a group assessment.

If this relates to a group assessment, please complete for all group members. One group application should be submitted per group.

Additional Group Member 2
Valid first name is required.
Valid last name is required.
A University email address is required.
Valid Student ID number is required.
Additional Group Member 3
Valid first name is required.
Valid last name is required.
A University email address is required.
Valid Student ID number is required.
Additional Group Member 4
Valid first name is required.
Valid last name is required.
A University email address is required.
Valid Student ID number is required.
Additional Group Member 5
Valid first name is required.
Valid last name is required.
A University email address is required.
Valid Student ID number is required.
Appeal type
Please make a selection
Unit of Study details
Please select a year
Please select a session.
Valid unit of study is required.
Request for Resolution Details
Please select the assessment type.
Please enter the assessment type.
Valid assessment task name is required.
Please advise when you were advised of the outcome you are appealing
Reasons for request are required.
Reasons for request are required.

Additional file upload. Please use Word or PDF format and include your first name and surname in the file name. The file must not exceed 6MB in size. You can view instructions on reducing the file size of a PDF using Adobe Acrobat.

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Declaration
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